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The Trust Nobody is Measuring
While researching team culture, I found one area that gets little attention but has a major impact: horizontal trust. One study found that trust between coworkers, horizontal trust, has a stronger effect on team climate and team learning than trust in the boss. In other words, the thing that matters more is studied less. That is not a small gap. It is an inverted priority. Most leadership advice skips it entirely. Not because it doesn't matter, but because nobody can mandate
Carissa Brunsman
Aug 262 min read
Don't Run the Trust Exercise
You notice something is off. People are polite, but there's a flatness to it. Nobody pushes back in meetings the way they used to. The instinct is to name it out loud and schedule something to fix it. A trust exercise. An offsite. A conversation about how the team works together. Resist that instinct. Naming a vague problem rarely fixes it, and a generic fix aimed at a specific problem usually reads as tone-deaf to the person carrying it. "Trust" isn't one thing. It's usually
Carissa Brunsman
Aug 262 min read
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